Our Workflow

Welcome to our workflow. Here, we outline our process for handling tasks efficiently and effectively.

Job Receive

The initial step where we receive the job request from the client or internal sources.

Initial Troubleshooting

We perform an initial troubleshooting process to identify any obvious issues or concerns with the task at hand.

Dismantling

If necessary, we proceed to dismantle the equipment or components to further assess the problem and prepare for repairs.

Fault Report

A detailed fault report is generated based on the findings from the troubleshooting and dismantling process. This report outlines the issues identified and the proposed solutions.

Quote to Client

We provide a formal quote to the client detailing the scope of work, estimated costs, and timeline for completing the task.

Work Commencement

Upon receiving approval from the client, we commence the actual repair, rewinding, or assembly work as outlined in the quote.

Testing and Audit

After completing the repairs or assembly, thorough testing and quality audits are conducted to ensure the equipment meets the required standards and specifications.

Dispatch to Client

Once the testing and audits are successfully completed, the repaired or assembled equipment is dispatched and sent back to the client.

Installation and Load Testing (Optional)

If requested by the client, we offer additional services such as installation and load testing to ensure the equipment functions properly in its intended environment. These services may be provided at an extra cost.